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  Topic: Support and Billing Office Closed Sept 2
eddie

Replies: 0
Views: 5576

Post image iconForum: Your-Site System Status   Posted: 08-30-2013 06:00 PM   Subject: Support and Billing Office Closed Sept 2
The Technical Support and Billing office will be closed Monday, September 2, in observance of Labor Day. Normal hours will resume on Tuesday September 3.
  Topic: Phone Support August 16
eddie

Replies: 0
Views: 7063

Post image iconForum: Your-Site System Status   Posted: 08-15-2013 10:15 AM   Subject: Phone Support August 16
Phone Support will be unavailable on August 16. We apologize for the inconvenience. Email support will be available.
  Topic: Support and Billing Office Closed July 4
eddie

Replies: 0
Views: 5976

Post image iconForum: Your-Site System Status   Posted: 07-03-2013 02:08 PM   Subject: Support and Billing Office Closed July 4
The Technical Support and Billing office will be closed July 4 in observance of Independence Day. Normal hours will resume on July 5.
  Topic: Phone Support June 12
eddie

Replies: 0
Views: 6176

Post image iconForum: Your-Site System Status   Posted: 06-11-2013 04:57 PM   Subject: Phone Support June 12
Phone support will be unavailable June 12. We apologize for any inconvenience. Email support will be available.
  Topic: Support and Billing Office Closed May 27
eddie

Replies: 0
Views: 5918

Post image iconForum: Your-Site System Status   Posted: 05-24-2013 08:35 PM   Subject: Support and Billing Office Closed May 27
The Technical Support and Billing office will be closed Monday May 27 in observance of the Memorial Day holiday. Normal hours will resume on Tuesday May 28.
  Topic: Phone Support April 12 and 15
eddie

Replies: 0
Views: 6143

Post image iconForum: Your-Site System Status   Posted: 04-11-2013 09:57 AM   Subject: Phone Support April 12 and 15
Phone support will be unavailable on April 12 and 15 while we restructure our offices. Email support will be available.
  Topic: Support and Billing Office Closed February 18
eddie

Replies: 0
Views: 6217

Post image iconForum: Your-Site System Status   Posted: 02-15-2013 05:47 PM   Subject: Support and Billing Office Closed February 18
The support office will be closed on February 18 in observance of Presidents' Day. Normal hours will resume on Tuesday, February 19th.
  Topic: Beware of bills from "DNS Services"
eddie

Replies: 0
Views: 6445

Post image iconForum: Your-Site System Status   Posted: 01-28-2013 10:41 AM   Subject: Beware of bills from "DNS Services"
A new scumbag company has reared it's head called "DNS Services" or "Managed DNS services". They send out letters to domain name owners that look like bills with the intent to confuse and defraud peo ...
  Topic: Support and Billing Office Closed January 21
eddie

Replies: 0
Views: 6198

Post image iconForum: Your-Site System Status   Posted: 01-18-2013 11:12 AM   Subject: Support and Billing Office Closed January 21
The support office will be closed on January 21st in observance of the birthday of Martin Luther King, Jr. Normal hours will resume on January 22nd.
  Topic: Email certificate change
eddie

Replies: 1
Views: 10167

Post image iconForum: Your-Site System Status   Posted: 01-14-2013 12:39 PM   Subject: Email certificate change
An alternate option is to change the server names to "*.your-site.com" instead of your website name, so imap.YOURDOMAIN.COM would become imap.your-site.com, smtp.YOURDOMAIN.COM would become smtp.your- ...
  Topic: Crashed mySQL table error messages
eddie

Replies: 0
Views: 6530

Post image iconForum: Your-Site System Status   Posted: 12-30-2012 11:47 PM   Subject: Crashed mySQL table error messages
We had an issue earlier today that resulted in the mySQL servers getting rebooted. We also has some customers had reported errors about crashed tables, which we can repair if you are unsure how to do ...
  Topic: Holiday Hours 2012
eddie

Replies: 0
Views: 6160

Post image iconForum: Your-Site System Status   Posted: 12-24-2012 10:16 AM   Subject: Holiday Hours 2012
Our billing and support office will close on December 24 at 3pm and re-open on December 26. We also be closing at 2pm on December 31 and re-opening on January 2. Happy Holidays to all our customers!
  Topic: Support and Billing Office Closed November 21 - 23
eddie

Replies: 0
Views: 6258

Post image iconForum: Your-Site System Status   Posted: 11-20-2012 10:23 PM   Subject: Support and Billing Office Closed November 21 - 23
The technical support and billing office will be closed starting on Wednesday, November 21 through Friday, November 23 in observance of Thanksgiving. Normal hours will resume on Monday, November 26.
  Topic: Support and Billing office closed October 8
eddie

Replies: 0
Views: 6078

Post image iconForum: Your-Site System Status   Posted: 10-05-2012 02:49 PM   Subject: Support and Billing office closed October 8
The technical support and billing office will be closed Monday, October 8 in observance of the Columbus Day holiday. Normal hours will resume on Tuesday October 9.
  Topic: Support and Billing office closed September 3
eddie

Replies: 0
Views: 5411

Post image iconForum: Your-Site System Status   Posted: 09-01-2012 08:59 PM   Subject: Support and Billing office closed September 3
The Technical Support and Billing office will be closed Monday, September 3, in observance of Labor Day. Normal hours will resume on Tuesday September 4.
 
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